Recently we had to move our entire database since it has outgrown the space available on the current server. Then we had to upgrade to a newer version of the database to take advantage of some of the new scalability features. Although these two updates were not done at the same time, everything seemed to be working as normal, or at least for the time being. Today however, it became clear that everything wasn’t going as it should since all the jobs we usually run to keep the site running as fast and efficient as possible, were failing over and over and on top of that, the alert system which should have notified us, didn’t seem to kick in as it should.
This would have resulted in lots of errors being generated on the site, so if you had a bad experience using the site, we’re extremely sorry for the inconvenience. Today, we’ve taken steps to correct the problems so things should start to run smoothly when they are complete. We’re also about to upgrade the site with a total makeover and some other really exciting features, so it was necessary to get certain things in place before we can begin to update the site and show you what we’ve been working on all year.
Another problem that many of you have cried out against, was that our Facebook application has been pulled by Facebook, WITHOUT ANY WARNING. And we only found out about it late and quickly tried to contact them to see if we can have back our application without having to create a new one and loose all of our existing Fans/Users. Unfortunately, they replied and notified us that we will not be able to get our application back and would have to create a new one. As of today, the Facebook connect should be working once again with the new application, so now you will be able to save and share photos back to Facebook with no more problems.
I can probably bet that if we weren’t one of the “little guys”, Facebook would have treated us a lot differently but what can we do right?
To wrap up, we’re working on all the performance issues which should be completed in a few hours. Facebook connect is working again. We’re soon going to launch a new version of the site with a total design overhaul and lots of new features including HTML5 goodness!